Membership

Membership

West
HQ

Our exciting membership loyalty program Total Group Rewards is one of the best in Western Sydney.
We offer members big discounts across all businesses at West HQ.

Earn points on purchases and then use them as currency inside our brands. Our program also offers members discounts on a range of purchases at our restaurants and bars, cafés, and accommodation. Whether you’re treating the family to dinner at Eat St. or splurging on a staycation at Novotel Sydney West HQ, you’ll be saving.

The more points you earn the greater the discounts and rewards across the West HQ.

Membership costs:
$7.50 for 1 year
$20 for 3 years

How to join
Sign up at reception and get immediate access to benefits and rewards across all of our brands.

How to earn
Swipe your card every time you pay, play, dine and stay. You’ll access exclusive discounts and get points. The more you earn, the more benefits you receive.

How to redeem
Redeem your points across the business to pay for food and drinks, show tickets, shopping gifts and much more. Plus, you’ll even get 50% off your purchase on some items when paying by points. So you can buy more for less.

For more information, click here.

Birthday rewards

Visit the member’s kiosks at West HQ during your birthday month to claim a voucher for a meal on us, that can be used at your choice of restaurant or bar across the destination! Just click on the birthday icon when you swipe your card at the kiosk.

Present the voucher that prints along with your valid membership card at your choice of restaurant or bar anytime throughout the month (excluding public holidays and special event days) to receive the voucher amount off your meal. You can use it at any of the Eat St. dining outlets – the choice is yours! Your voucher must be used in one transaction and must be used by you.

Treat your voucher like cash, as lost or stolen vouchers can’t be replaced.

Terms and Conditions apply.

 

Membership

White tier <6000 pts

Benefits:

  • 50% Pay By Points Discount on food & beverages (excludes Chu Restaurant and Sydney Coliseum Theatre)
  • Earn points on food & beverage spend, selected promotions, entertainment, Zone Bowling and Novotel Sydney West HQ
  • Discount at Zone Bowling, West HQ
  • 10% discount at Novotel Sydney, West HQ
  • Redeem points for food, beverages, raffle tickets & other selected promotional items
  • Use points to BPAY bills.
  • $15 Food and beverage voucher during your birthday month to spend in West HQ

Red tier >6000 pts

Benefits:

  • 50% Pay By Points Discount on food & beverages (excludes Chu Restaurant and Sydney Coliseum Theatre)
  • 5% discount on food & beverages
  • Earn points on food & beverage spend, selected promotions, entertainment, Zone Bowling and Novotel, Sydney West HQ
  • Discount at Zone Bowling, West HQ
  • 10% discount at Novotel Sydney, West HQ
  • Redeem points for food, beverages, raffle tickets & other selected promotional items
  • Use points to BPAY bills
  • $20 Food and beverage voucher during your birthday month to spend in West HQ
  • Novotel upgrade with early and late check in/out (when available)

Black >45,000 pts

Benefits:

  • 50% Pay By Points Discount on food & beverages (excludes Chu Restaurant and Sydney Coliseum Theatre)
  • 10% discount on food & beverages
  • Earn points on food & beverage spend, selected promotions, entertainment, Zone Bowling and Novotel Sydney, West HQ
  • Discount at Zone Bowling, West HQ
  • 10% discount at Novotel Sydney, West HQ
  • Redeem points for food, beverages, raffle tickets & other selected promotional items
  • Use points to BPAY bills
  • $50 Food and beverage voucher during your birthday month to spend in West HQ
  • Novotel upgrade with early and late check in/out (when available)
  • 2 complimentary nights accommodation at the Novotel Sydney, West HQ annually
  • 5% Weekly POS point accrual bonus

Emerald >90,000 pts

Benefits:

  • 50% Pay By Points Discount on food & beverages (excludes Chu by China Doll and Sydney Coliseum Theatre)
  • 10% discount on food & beverages
  • Earn points on food & beverage spend, selected promotions, entertainment, Zone Bowling and Novotel Sydney, West HQ
  • Discount at Zone Bowling, West HQ
  • 10% discount at Novotel Sydney, West HQ
  • Redeem points for food, beverages, raffle tickets & other selected promotional items
  • Use points to BPAY bills
  • $50 Food and beverage voucher during your birthday month to spend across West HQ brands
  • Novotel upgrade with early and late check in/out (when available)
  • 4 complimentary nights accommodation at the Novotel Sydney, West HQ annually
  • 10% Weekly POS point accrual  bonus
  • VIP parking (see Rewards lounge for details

Ultimate >150,000 pts

Benefits:

  • 50% Pay By Points Discount on food & beverages (excludes Chu Restaurant and Sydney Coliseum Theatre)
  • 10% discount on food & beverages
  • Earn points on food & beverage spend, selected promotions, entertainment, Zone Bowling and Novotel Sydney, West HQ
  • Discount at Zone Bowling, West HQ
  • 10% discount at Novotel Sydney, West HQ
  • Redeem points for food, beverages, raffle tickets & other selected promotional items
  • Use points to BPAY bills
  • $50 Food and beverage voucher during your birthday month to spend across the West HQ brands
  • Novotel upgrade with early and late check in/out (when available)
  • 6 complimentary nights accommodation at the Novotel Sydney, West HQ annually
  • 15% Weekly POS point accrual  bonus
  • VIP parking (see Rewards lounge for details)
  • Free ONE55 Health & Fitness, gym membership

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