*Update 11 January 2021*
Effective 3 January, you are required to wear a face mask in certain indoor settings, as advised by NSW government. As such, we want to provide clarity on when you need to wear a face mask when visiting West HQ.
WHEN YOU NEED TO WEAR A FACE MASK
WHEN YOU DON’T NEED TO WEAR A FACE MASK
We recognise you may choose to wear masks when visiting any of the non-gaming related areas of our venue. Our staff will be wearing masks throughout the venue (excluding those with medical exemptions).
If you do not have a mask, please speak with our friendly Customer Service team who will be able to supply you with one.
More information can be found here.
West HQ has implemented a number of initiatives to ensure you have a safe and enjoyable visit:
If you are feeling unwell or have been in the company of anyone who has been unwell or positively tested for COVID-19 we respectfully request you do not enter.
*Update 1 January 2021*
Everyone entering West HQ is required to sign in using the Service NSW QR code, as advised by the NSW government. We recommend downloading the Service NSW app prior to your next visit.
Upon entering you will need to do the following:
If you require help or do not have a smartphone, our friendly Customer Service staff will assist you to check-in.