Our policies
No more. It’s the law
The Liquor Licensing Act aims to ensure that those who consume alcohol only do so in a responsible manner. West HQ Limited is committed to the principles of responsible service of alcohol. All employees must adhere to the following responsible service of alcohol practices, below is an extract of West HQ Limited’s policy on Responsible Service of Alcohol:
- No liquor will be served to minors (under 18 years of age).
- No intoxicated persons will be admitted to West HQ.
- Intoxicated persons will be refused service of liquor.
To identify signs of intoxication, West HQ Employees will look for:
- A notable change in behaviour, especially antisocial, inappropriate or violent behaviour, use of abusive language
- Slurring of, or mistakes in speech
- Clumsiness, knocking things over (like a drink or ashtray), or fumbling with change
- A significant loss of co-ordination (usually swaggering or swaying)
- A degree of confusion, a lack of understanding or ability to hear, and a difficulty in responding
- Physical illness such as vomiting
- Responsible service of alcohol is becoming increasingly more relevant and you should be aware that serious offences are handed out to both licensees and individual bar employees who don’t adhere to these guidelines.
In NSW, the current applicable penalty is a maximum $5000 fine for the following offences:
- Permit intoxicated or indecent or quarrelsome behaviour on licensed or registered club premises
- Sell or supply liquor to an intoxicated person on licensed or club premises
- Sell or supply liquor to a minor
Betsafe
Player activity statement is available on request. West HQ practices the responsible service of alcohol. Help is close at hand GambleAware gambleaware.nsw.gov.au 1800 858 858. If gambling is creating a problem in your life help is available. Contact the 24hr free confidential counselling service on 1800 BETSAFE (1800 239 723).
Smoking Policy
Patrons are reminded that in accordance with the “Smoke-Free Environment Act 2004” that they are only permitted to smoke in the designated areas within West HQ.
Dress Regulations
West HQ Management reserves the right to deny entry to any person deemed unsuitably attired. Customers are required to dress smart casual or neat and tidy while on-premise. Exceptions are made for special events at the discretion of management.
The following dress is considered unacceptable:
/ Swim-wear
/ Bare feet
/ Headwear unless required for medical or religious purposes
/ Helmets
/ Sporting boots
/ Studded boots or belts
/ Motorcycle club emblems or colours
/ Torn or dirty clothing
/ Revealing, provocative or immodest clothing
/ Offensive slogans or images on clothing.
West HQ reserves the right to conduct bag searches and promotes cloaking at main entry foyer.
Entry
Please remember to bring your membership card when entering the premises. If you are not a member or you wish to join, please bring a current photo ID.
Notice: While visiting these premises children are not to be left unattended in vehicles.
Warning: Surveillance cameras are active at all times. Smoking is not permitted within four metres of the entrance.
