Important Updates for our Customers

At West HQ, the health and safety of our members, guests, and staff has always been our number one priority. The decision has been made to continue the mandatory vaccination policy for everyone who enters West HQ until further notice. This means it will be a requirement for all staff, members, guests, and contractors to continue to show proof they are fully vaccinated or have a medical contraindication upon entry.

West HQ will continue to abide by the following guidelines until further notice:

  • COVID safe check-in requirements through the Service NSW app
  • Effective Friday 24 December, all visitors over 12 years must wear a face mask (expect when eating or drinking or if you have an exemption)
  • Social distancing requirements
  • Hand sanitisation stations across the venue
  • Singing and dancing is not permitted
  • Vertical drinking permitted
  • Visitors over 16 years must be fully vaccinated
  • Visitors under 18 years regardless of vaccination status must be accompanied by a vaccinated parent or guardian
  • Indoor density limits of 1 person per 2 square metres


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